# Privacy Policy | Legal | SwaVid How SwaVid collects, uses, protects, retains, and shares personal data, including student and children data. Canonical: https://www.swavid.com/legal/privacy-policy Source: https://swavid.com/legal/privacy-policy # Privacy Policy ## Table Of Contents ## Data Controller And Data Fiduciary ## Personal Data We Collect ## How We Use Personal Data ## Children And Student Data ## Legal Bases And Regional Grounds ## AI And Automated Personalisation ## Sharing And Disclosures ## International Transfers ## Retention ## Your Rights ## Security ## Breach Notification ## Changes ## Detailed Notice Required For Data Collection ## Special Categories, Sensitive Data, And Educational Data ## Children, COPPA, DPDP, GDPR, UK Children Code, And School Context ## Sale, Sharing, Advertising, And Model Training ## Exercising Rights And Authority Verification ## Incident Response And Regulatory Cooperation ## Related Legal Documents Legal document | Last updated 20 June 2026 SwaVid is operated by Swavid Edutech Private Limited, an Indian company providing AI-powered educational diagnostics, personalised learning recommendations, adaptive tutoring, parent reports, school tools, and educational analytics. This Privacy Policy explains how we process personal data relating to parents, guardians, students, teachers, schools, website visitors, trial users, and paid users. Because many SwaVid users are children, we apply enhanced safeguards to student data and do not sell children personal data. For all privacy, data protection, grievance, and rights requests, contact us at info@swavid.com. Swavid Edutech Private Limited determines the purposes and means of processing personal data for direct-to-consumer use of SwaVid. Where SwaVid is provided through a school, institution, or partner, SwaVid may act as a processor or service provider under the applicable written agreement. Where local law uses different terminology, references to controller, fiduciary, processor, service provider, user, data principal, data subject, parent, or guardian shall be interpreted consistently with the applicable law. SwaVid is designed for educational use and may be used by children. We treat every student under 18 as a child for our baseline product safeguards unless applicable law requires a stricter or different standard. We require parent, legal guardian, school, or legally authorised consent before creating or materially using a child profile where required by law. Parents and guardians may request access, correction, export, deletion, or withdrawal of consent by contacting us. We do not sell children personal data. We do not direct targeted advertising to children. We do not use children learning data for unrelated advertising. We do not knowingly allow third-party advertising trackers on child learning surfaces. SwaVid uses artificial intelligence systems, machine-learning models, automated processing, and rules-based logic to generate or support explanations, recommendations, diagnostic insights, learning paths, reports, quiz feedback, tutoring interactions, voice or chat responses, summaries, and related educational content. AI-generated and automated outputs are probabilistic and may be incomplete, inaccurate, outdated, biased, misleading, delayed, unavailable, unsuitable for a particular student, inconsistent with a school curriculum, or based on incomplete information. SwaVid does not warrant that any AI output, recommendation, score, report, explanation, prediction, classification, or learning path will be correct, complete, reliable, current, safe for every learner, or fit for any particular purpose. SwaVid is an educational technology aid only. It does not provide medical, psychological, psychiatric, therapeutic, clinical, legal, financial, disciplinary, admission, exam-certification, or professional advice. SwaVid does not make legally binding decisions, school-placement decisions, disciplinary decisions, admission decisions, exam-certification decisions, or professional determinations about a student, parent, teacher, or school. Parents, guardians, teachers, schools, and qualified professionals remain responsible for reviewing AI outputs and exercising independent judgment before acting on them. Users must not rely on SwaVid as the sole basis for important educational, academic, health, psychological, disciplinary, admission, assessment, accommodation, or child-welfare decisions. To the maximum extent permitted by applicable law, SwaVid and Swavid Edutech Private Limited shall not be liable for loss, harm, damage, academic consequence, missed opportunity, misunderstanding, reliance, delay, interruption, or decision arising from or relating to any AI-generated or automated output, including incorrect explanations, unsuitable recommendations, incomplete reports, inaccurate diagnostics, hallucinated content, mistranscriptions, or failure to identify a misconception, risk, prerequisite gap, or learning need. Nothing in this Privacy Policy excludes or limits liability that cannot lawfully be excluded or limited, including liability for wilful misconduct, fraud, gross negligence, or statutory rights that cannot be waived. Where applicable law gives a right to object to profiling, contest automated processing, request an explanation, or request human review, users may contact us at info@swavid.com. We share personal data only as reasonably necessary to operate, secure, improve, support, or legally protect SwaVid, or where the user, parent, school, or partner has authorised the disclosure. SwaVid is operated from India. Personal data may be processed in India and in other countries where our service providers, infrastructure, AI providers, support systems, or business partners operate. Where EU, UK, Indian, or other cross-border transfer rules apply, we use appropriate safeguards such as contractual data protection terms, transfer assessments, Standard Contractual Clauses where required, vendor due diligence, access controls, and minimisation. Subject to applicable law and identity verification, users, parents, guardians, schools, and authorised representatives may request access, correction, update, completion, deletion, export, withdrawal of consent, objection to certain processing, restriction of processing, or grievance review. Submit requests to info@swavid.com. We may require reasonable information to verify identity, authority over a child account, or school authorisation before acting on a request. We use administrative, technical, and organisational safeguards designed to protect personal data, including access controls, authentication, encryption where appropriate, logging, service-provider review, and operational monitoring. No online service can guarantee absolute security. Users must keep login credentials confidential and notify us promptly of suspected unauthorised access. If we become aware of a personal-data breach, we will investigate, take corrective action, and notify affected users, schools, partners, regulators, or authorities where required by applicable law and within applicable legal timelines. We may update this Privacy Policy to reflect legal, product, security, or operational changes. Material changes will be communicated through reasonable means, and where required, we will seek fresh consent. At or before the time of collecting personal data, SwaVid may provide notice through this Privacy Policy, product screens, consent flows, school contracts, parent onboarding forms, checkout pages, support forms, cookie controls, or feature-specific notices. The applicable notice may identify the controller or fiduciary, contact details, categories of data, purposes, lawful bases, recipients or recipient categories, transfer locations, retention criteria, rights, complaint mechanisms, and any material automated processing. Where data is obtained from a school, parent, partner, referral, public source, service provider, authentication provider, payment provider, or another authorised source rather than directly from the user, SwaVid may provide notice through the school, parent, contract, product interface, or this Privacy Policy, unless an exemption applies. If a feature requires materially different processing, for example biometric-like voice processing, recorded tutoring, direct school integration, export of reports to third parties, or new AI provider processing, SwaVid should provide a feature-specific notice or update this Privacy Policy before launch where required. SwaVid is not designed to collect medical, psychiatric, therapeutic, caste, religious, political, precise-location, financial-account, or government-identity data from children as part of ordinary learning use. Users must not submit such data unless SwaVid expressly requests it for a lawful and documented purpose. Learning diagnostics, cognitive indicators, learning personality outputs, behaviour signals, performance patterns, voice or chat transcripts, parent concerns, teacher notes, and school analytics may be sensitive in practice even if not classified as sensitive personal data in every jurisdiction. SwaVid treats these records as restricted educational data and applies enhanced controls. Where a jurisdiction treats education records, children data, precise profiling, biometric information, voice recordings, health-related inferences, disability-related information, or psychological information as sensitive or specially protected, SwaVid will process such data only under the applicable lawful basis, consent, school instruction, statutory exception, or contractual safeguard. For India, SwaVid treats children as individuals under 18 for baseline safeguards and requires verifiable parent or guardian consent before processing children personal data where the Digital Personal Data Protection Act and rules require it. SwaVid does not knowingly undertake processing likely to cause detrimental effect to a child well-being, targeted advertising directed at children, or behavioural monitoring of children for advertising. For the United States, where COPPA applies, SwaVid requires verifiable parental consent before collecting, using, or disclosing personal information online from children under 13, unless a limited legal exception applies. Parents may review, correct, refuse further processing, or request deletion of their child personal information subject to verification and legal limits. For the EU, EEA, and UK, where child consent or parent authorisation is required for information society services, SwaVid applies the applicable national age threshold and maintains transparency, minimisation, security, rights, profiling, transfer, and complaint controls. Where the UK Children Code or similar age-appropriate design principles apply, SwaVid designs child-facing defaults around best interests, minimisation, transparency, and privacy-protective settings. Where a school uses SwaVid, the school may be responsible for obtaining legally sufficient parent notices, consents, or authorisations and for instructing SwaVid on permitted processing. SwaVid will process school-provided student data according to the relevant written agreement, applicable law, and legitimate educational purpose. SwaVid does not sell children personal data. SwaVid does not use children personal data for cross-context behavioural advertising or targeted advertising directed to children. SwaVid does not knowingly permit advertising networks, remarketing tags, or unrelated third-party ad trackers to operate on child learning surfaces. SwaVid may use adult parent or guardian contact information for service communications and, where lawfully permitted or consented, product updates, learning tips, school partnership information, or promotional communications. Marketing consent must be separate from mandatory product consent where required. SwaVid does not use identifiable child personal data to train unrelated third-party general-purpose AI models unless legally permitted and specifically authorised by the parent, school, or applicable contract. SwaVid may use de-identified, aggregated, anonymised, or synthetic data for quality, safety, evaluation, curriculum improvement, and product reliability where appropriate safeguards are applied. SwaVid may require reasonable proof of identity and authority before responding to data requests, including verification that the requester is the account holder, parent, legal guardian, authorised school representative, or legally authorised agent. This protects children and prevents unauthorised disclosure of student records. Requests may be submitted to info@swavid.com. SwaVid will respond within the timeframe required by applicable law. Where a request is complex, broad, technically difficult, or requires school confirmation, SwaVid may extend the response period where legally permitted and will communicate the reason for delay where required. SwaVid may refuse or limit a request where disclosure would reveal another person data, compromise security, interfere with legal claims, breach a school agreement, conflict with statutory retention, prevent fraud investigation, or exceed rights available under applicable law. If SwaVid becomes aware of unauthorised access, disclosure, alteration, loss, destruction, ransomware, credential compromise, provider incident, or other personal-data breach, SwaVid will assess the nature of the incident, affected systems, affected data, risk to individuals, containment measures, required notices, and remedial action. Where required, SwaVid will notify affected users, parents, schools, partners, data protection authorities, the Data Protection Board of India, supervisory authorities, payment providers, or other regulators within applicable legal timelines. Notifications may include the nature of the incident, categories of data, likely consequences, mitigation steps, contact information, and recommended user actions where required. The following documents form part of SwaVid's public legal framework and may be incorporated by reference where applicable. Formal notices and requests should be sent to info@swavid.com . - 1 . Data Controller And Data Fiduciary - 2 . Personal Data We Collect - 3 . How We Use Personal Data - 4 . Children And Student Data - 5 . Legal Bases And Regional Grounds - 6 . AI And Automated Personalisation - 7 . Sharing And Disclosures - 8 . International Transfers - 9 . Retention - 10 . Your Rights - 11 . Security - 12 . Breach Notification - 13 . Changes - 14 . Detailed Notice Required For Data Collection - 15 . Special Categories, Sensitive Data, And Educational Data - 16 . Children, COPPA, DPDP, GDPR, UK Children Code, And School Context - 17 . Sale, Sharing, Advertising, And Model Training - 18 . Exercising Rights And Authority Verification - 19 . Incident Response And Regulatory Cooperation - ( a ) Parent or guardian data: name, email address, phone number where provided, payment status, consent records, account settings, support messages, and communication preferences. - ( b ) Student data: name, grade, class, age or date of birth where needed, profile details, interests, diagnostic responses, cognitive-test responses, curriculum-gap results, chapter-readiness results, quiz attempts, hints used, usage activity, learning progress, generated reports, and AI tutoring interactions. - ( c ) Teacher, school, and partner data: name, role, institutional affiliation, account credentials, classroom configuration, assigned students, usage records, analytics, support communications, and contract records. - ( d ) Technical data: IP address, device type, browser, operating system, approximate region, cookies, login records, security logs, error logs, and performance data. - ( e ) Payment data: billing metadata, invoice information, subscription status, and payment-provider references. We do not intentionally store full card numbers or card security codes on SwaVid servers. - ( f ) Voice, chat, and AI interaction data: transcripts, typed prompts, learning responses, coaching signals, voice-session metadata, and related personalization signals where the relevant feature is used and legally permitted. - ( a ) To create and administer parent, student, teacher, school, and partner accounts. - ( b ) To provide diagnostics, personalised tutoring, adaptive lessons, quizzes, learning plans, reports, and parent or school analytics. - ( c ) To identify prerequisite gaps, strengths, misconceptions, learning-debt patterns, and recommended learning paths. - ( d ) To operate AI-assisted explanations, recommendations, voice or chat tutoring, report generation, and safety controls. - ( e ) To provide customer support, send service communications, process payments, maintain records, and respond to user requests. - ( f ) To secure the platform, prevent fraud, detect misuse, enforce our Terms, debug errors, maintain audit logs, and comply with legal obligations. - ( g ) To improve SwaVid using aggregated, anonymised, or de-identified data where reasonably practicable and legally permitted. - ( a ) Children should not create accounts or submit personal data without parent or guardian permission. - ( b ) SwaVid learning profiles, cognitive indicators, learning-personality outputs, and gap reports are educational aids only and are not medical, psychological, therapeutic, or clinical diagnoses. - ( c ) If we learn that we collected children data without appropriate consent, we will take reasonable steps to obtain consent, restrict processing, or delete the data as required by law. - ( a ) Cloud hosting, infrastructure, database, storage, observability, and security providers. - ( b ) AI model, speech, transcription, text-to-speech, and content-generation providers, using minimised context where practicable. - ( c ) Payment processors, invoice providers, email and messaging providers, customer-support tools, and analytics providers configured for child-safe use where applicable. - ( d ) Schools, teachers, parents, guardians, and authorised institutional administrators according to account permissions and contracts. - ( e ) Regulators, courts, law-enforcement authorities, advisors, or counterparties where legally required or necessary to protect rights, safety, security, or legal claims. - Terms and Conditions - Children Privacy - Cookie Policy - Parent Consent - Refunds - Grievance - AI Safety - Sub-processors - Security - DPA - Student Data - Data Policy ## Key Links - [SwaVid](https://swavid.com/) - [Legal](https://swavid.com/legal/privacy-policy) - [info@swavid.com](https://swavid.commailto:info@swavid.com) - [Terms and Conditions](https://swavid.com/legal/terms-of-service) - [Children Privacy](https://swavid.com/legal/children-privacy-notice) - [Cookie Policy](https://swavid.com/legal/cookie-policy) - [Parent Consent](https://swavid.com/legal/parent-consent-notice) - [Refunds](https://swavid.com/legal/refund-cancellation-policy) - [Grievance](https://swavid.com/legal/grievance-redressal) - [AI Safety](https://swavid.com/legal/ai-safety-disclaimer) - [Sub-processors](https://swavid.com/legal/sub-processors) - [Security](https://swavid.com/legal/security) - [DPA](https://swavid.com/legal/data-processing-addendum) - [Student Data](https://swavid.com/legal/student-data-protection-agreement) - [Data Policy](https://swavid.com/legal/data-policy)