# Contact SwaVid: Support, Partnerships & Feedback | SwaVid

Contact SwaVid for parent and student support on the diagnosis-first AI tutor for CBSE Classes 6-10 Maths and Science. Email support@swavid.com.

Canonical: https://www.swavid.com/contact

Source: https://www.swavid.com/contact

# How can we help?

## Chat with SwaVid Support

## Prefer writing to us?

## Common topics

### Payments & Billing

### Account & Login

### Product Help

### About SwaVid

Chat with Orbi, our AI support assistant, for instant help with your questions. You can also write to our team directly if you prefer.

Get instant answers from Orbi, SwaVid's AI support assistant.

Need a person? You can send the SwaVid team a request from the chat.

Send a message directly to the SwaVid team, or email support@swavid.com .

Optional. Up to 3 images (JPG, PNG or WebP, 5 MB each).

For partnerships, press, legal, privacy or security matters, please write to info@swavid.com instead.

This is SwaVid's own support assistant, and you can also write to the SwaVid team at support@swavid.com .

- Get instant answers From SwaVid's AI support assistant.
- Private by design The assistant only looks at your account when a question needs it and you're signed in.
- Talk to our team Whenever you need a human, send us a request.
- For parents and students Ask about your SwaVid account, plans and learning.
- Payment failed
- Charged but no access
- Refund policy
- Set up AutoPay
- Can't log in
- Not getting my OTP
- Forgot my PIN
- Logged into the wrong account
- Doubt Solver isn't working
- A lesson won't open
- The app isn't working
- How to use SwaVid
- What is SwaVid?
- Plans
- Is it right for my child?

## Key Links

- [support@swavid.com](https://www.swavid.commailto:support@swavid.com)
- [info@swavid.com](https://www.swavid.commailto:info@swavid.com)
- [support@swavid.com](https://www.swavid.commailto:support@swavid.com)